Trust in a full year of support, backed by our commitment to your satisfaction. Purchase with confidence, backed by a warranty that stands the test of time.

<p dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;"><br></p><h3 dir="ltr" id="isPasted" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;">What does the MOD LIGHTING 1-Year Limited Warranty cover?</h3><h3 style="text-align: justify;" id="mod-lightings-1-year-limited-warranty-covers-defects-in-materials-and-workmanship-for-a-period-of-one-year-from-the-date-of-purchase-this-warranty-is-applicable-to-mod-lighting-products-purchased-directly-from-the-official-mod-lighting-website"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">MOD LIGHTING&apos;s 1-Year Limited Warranty covers defects in materials and workmanship for a period of one year from the date of purchase. This warranty is applicable to MOD LIGHTING products purchased directly from the official MOD LIGHTING website.</span></h3><p style="text-align: justify;"><br></p><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="what-is-not-covered-by-the-warranty">What is not covered by the warranty?</h3><h3 style="text-align: justify;" id="the-warranty-does-not-cover-damage-or-malfunction-caused-by-misuse-mishandling-abuse-accidents-unauthorized-modifications-normal-wear-and-tear-or-any-other-conditions-not-arising-from-defects-in-materials-or-workmanship"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The warranty does not cover damage or malfunction caused by misuse, mishandling, abuse, accidents, unauthorized modifications, normal wear and tear, or any other conditions not arising from defects in materials or workmanship.</span></h3><p style="text-align: justify;"><br></p><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="how-do-i-register-my-product-for-warranty-coverage">How do I register my product for warranty coverage?</h3><h3 style="text-align: justify;" id="product-registration-is-not-required-for-warranty-coverage-for-products-purchased-from-the-official-mod-lighting-website-however-we-recommend-keeping-your-proof-of-purchase-such-as-a-receipt-or-invoice-as-it-will-be-required-for-warranty-claims"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Product registration is not required for warranty coverage for products purchased from the official MOD LIGHTING website. However, we recommend keeping your proof of purchase, such as a receipt or invoice, as it will be required for warranty claims.</span></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id><br></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="how-do-i-initiate-a-warranty-claim">How do I initiate a warranty claim?</h3><h3 style="text-align: justify;" id="to-initiate-a-warranty-claim-please-contact-mod-lightings-customer-service-at-infomod-lightingcom-provide-your-proof-of-purchase-a-detailed-description-of-the-issue-and-any-relevant-photographs-or-videos-our-customer-service-team-will-guide-you-through-the-process"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To initiate a warranty claim, please contact MOD LIGHTING&apos;s Customer Service at info@mod-lighting.com. Provide your proof of purchase, a detailed description of the issue, and any relevant photographs or videos. Our customer service team will guide you through the process.</span></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="-1"><br></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="what-will-mod-lighting-do-if-my-product-is-under-warranty-and-needs-repair-or-replacement">What will MOD LIGHTING do if my product is under warranty and needs repair or replacement?</h3><h3 style="text-align: justify;" id="mod-lighting-will-at-its-discretion-either-repair-by-issuing-replacement-parts-or-replace-the-defective-product-entirely-mod-lighting-will-not-be-responsible-for-covering-any-costs-that-result-from-replacing-or-repairing-the-product-if-applicable-if-the-product-is-no-longer-available-mod-lighting-reserves-the-right-to-replace-it-with-a-similar-product-of-equal-or-greater-value"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">MOD LIGHTING will, at its discretion, either repair by issuing replacement parts or replace the defective product entirely. MOD LIGHTING will not be responsible for covering any costs that result from replacing or repairing the product, if applicable. If the product is no longer available, MOD LIGHTING reserves the right to replace it with a similar product of equal or greater value.</span></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="-2"><br></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="are-shipping-costs-covered-under-the-warranty">Are shipping costs covered under the warranty?</h3><h3 style="text-align: justify;" id="customers-are-responsible-for-shipping-products-to-mod-lighting-for-warranty-service-however-mod-lighting-will-cover-the-cost-of-returning-the-repaired-or-replaced-product-to-the-customer-if-applicable"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Customers are responsible for shipping products to MOD LIGHTING for warranty service. However, MOD LIGHTING will cover the cost of returning the repaired or replaced product to the customer if applicable.&#xA0;</span></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="-3"><br></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="how-long-does-the-warranty-process-take">How long does the warranty process take?</h3><h3 style="text-align: justify;" id="the-warranty-process-timeline-may-vary-depending-on-the-nature-of-the-issue-and-the-availability-of-replacement-parts-our-goal-is-to-address-warranty-claims-promptly-and-our-customer-service-team-will-keep-you-informed-throughout-the-process"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The warranty process timeline may vary depending on the nature of the issue and the availability of replacement parts. Our goal is to address warranty claims promptly, and our Customer Service team will keep you informed throughout the process.</span></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="-4"><br></h3><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: justify;" id="can-the-warranty-be-transferred-to-a-new-owner">Can the warranty be transferred to a new owner?</h3><h3 style="text-align: justify;" id="no-the-warranty-is-non-transferable-and-is-only-applicable-to-the-original-purchaser"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No, the warranty is non-transferable and is only applicable to the original purchaser.</span></h3><p dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 0pt; text-align: justify;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For any additional questions or concerns, please contact MOD LIGHTING Customer Service at <a data-fr-linked="true" href="mailto:info@mod-lighting.com">info@mod-lighting.com</a>.</span></p><p dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 0pt; text-align: justify;"><br></p><p dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 0pt; text-align: justify;"><br></p><h3 dir="ltr" style="text-align: justify;" id="how-many-repairs-does-the-warranty-cover">How many repairs does the warranty cover?</h3><p dir="ltr" style="text-align: justify;">Please note that you can only exercise this warranty once. If a full replacement has been issued to you within the timeframe, we have fulfilled the obligation.</p><p dir="ltr" style="text-align: justify;"><br></p><h3 dir="ltr" id="isPasted" style="text-align: justify;">Are Open Box orders covered by the warranty?</h3><p id="isPasted" style="text-align: justify;">You will still get the warranty when purchasing the open-box items. However, they are final sales and non-refundable. While we do our best to ensure all open-box items are reviewed (functional and in almost-new condition), should you have any issues with your open-box item, please feel free to reach out to our customer care team so we can assist in arranging any replacements if needed. Should you, in any event, want to exchange for a brand new item, you would be responsible for any difference in price.</p><p style="text-align: justify;">Open-box items are typically returned goods by customers, inspected by our warehouse staff team, and then restocked at a considerable discount.</p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:0pt;"><br></p>

Limited Warranty FAQ

Double the coverage and assurance – safeguard your fixtures for an extended period. Enjoy the benefits of extended support and protection, ensuring lasting satisfaction with your purchase!

<p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" id="isPasted" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;">What does the MOD LIGHTING 2-Year Extended Warranty cover?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The MOD LIGHTING 2-Year Extended Warranty extends the coverage of our standard 1-Year Limited Warranty. It covers defects in materials and workmanship for a total period of two years from the date of purchase. This warranty is applicable to MOD LIGHTING products purchased directly from authorized dealers or the official MOD LIGHTING website.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="how-can-i-obtain-the-2-year-extended-warranty">How can I obtain the 2-Year Extended Warranty?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The 2-Year Extended Warranty is available for purchase at the time of your initial product purchase. Simply select the extended warranty option during the checkout process on the MOD LIGHTING website.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="how-many-warranties-do-i-need-to-purchase">How many warranties do I need to purchase?&#xA0;</h3><h3 id="if-you-are-purchasing-multiple-lights-you-will-need-to-purchase-a-warranty-for-each-light"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you are purchasing multiple lights you will need to purchase a warranty for each light.&#xA0;</span></h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="what-is-not-covered-by-the-extended-warranty">What is not covered by the extended warranty?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Similar to the standard warranty, the extended warranty does not cover damage or malfunction caused by misuse, mishandling, abuse, accidents, unauthorized modifications, normal wear and tear, or any other conditions not arising from defects in materials or workmanship.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="do-i-need-to-register-the-2-year-extended-warranty-separately">Do I need to register the 2-Year Extended Warranty separately?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No, the 2-Year Extended Warranty is automatically registered at the time of purchase. However, we recommend keeping your proof of purchase, such as a receipt or invoice, as it will be required for warranty claims.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="can-i-add-the-2-year-extended-warranty-to-a-product-after-the-initial-purchase">Can I add the 2-Year Extended Warranty to a product after the initial purchase?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Unfortunately, the 2-Year Extended Warranty must be purchased at the time of the initial product purchase and cannot be added at a later date.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="how-do-i-initiate-a-warranty-claim-under-the-2-year-extended-warranty">How do I initiate a warranty claim under the 2-Year Extended Warranty?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To initiate a warranty claim, contact MOD LIGHTING&apos;s Customer Service at info@mod-lighting.com. Provide your proof of purchase, a detailed description of the issue, and any relevant photographs or videos. Our customer service team will guide you through the process.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="can-i-return-a-product-under-the-extended-warranty-to-the-place-of-purchase">Can I return a product under the extended warranty to the place of purchase?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No, warranty claims, including those under the 2-Year Extended Warranty, must be processed through MOD LIGHTING directly. Contact our Customer Service team, and they will assist you in resolving the issue.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="what-will-mod-lighting-do-if-my-product-is-under-the-2-year-extended-warranty-and-needs-repair-or-replacement">What will MOD LIGHTING do if my product is under the 2-Year Extended Warranty and needs repair or replacement?</h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">MOD LIGHTING will, at its discretion, either repair by issuing replacement parts or replace the defective product entirely. MOD LIGHTING will not be responsible for covering any costs that result from replacing or repairing the product, if applicable. If the product is no longer available, MOD LIGHTING reserves the right to replace it with a similar product of equal or greater value.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;" id="are-shipping-costs-covered-under-the-2-year-extended-warranty">Are shipping costs covered under the 2-Year Extended Warranty?</h3><h3 id="customers-are-responsible-for-shipping-products-to-mod-lighting-for-warranty-service-however-mod-lighting-will-cover-the-cost-of-returning-the-repaired-or-replaced-product-to-the-customer-if-applicable"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Customers are responsible for shipping products to MOD LIGHTING for warranty service. However, MOD LIGHTING will cover the cost of returning the repaired or replaced product to the customer if applicable.&#xA0;</span></h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><br></p><h3 dir="ltr" style="line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt; text-align: left;" id="can-the-2-year-extended-warranty-be-transferred-to-a-new-owner">Can the 2-Year Extended Warranty be transferred to a new owner?</h3><h3 id="no-the-2-year-extended-warranty-like-the-standard-warranty-is-non-transferable-and-is-only-applicable-to-the-original-purchaser"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No, the 2-Year Extended Warranty, like the standard warranty, is non-transferable and is only applicable to the original purchaser.</span></h3><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For any additional questions or concerns, please contact MOD LIGHTING Customer Service at <a data-fr-linked="true" href="mailto:info@mod-lighting.com">info@mod-lighting.com</a>.</span></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:0pt;"><br></p><p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:0pt;"><br></p><h3 dir="ltr" id="how-many-repairs-does-the-warranty-cover">How many repairs does the warranty cover?</h3><p dir="ltr">Please note that you can only exercise this warranty once. If a full replacement has been issued to you within the timeframe, we have fulfilled the obligation.</p>

2-Year Extended Warranty FAQ

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